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WE ARE HERE TO HELP
For general inquiries and self-service device troubleshooting for IQOS and VEEV, visit our Support Page.
Otherwise, our Care Team is happy to assist through Live Chat, email, phone, or social media direct messages
Chat with a live agent
Monday - Friday: 10am to 10pm EST
Saturday: 11am to 6pm EST
Product Orders: 647-660-7754
Mon-Fri: 10AM to 8PM EST
SAT: 11AM to 6PM EST