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IQOS packaging.

Care you can count on.

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We’re by your side as you take the next step on your journey with IQOS.

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    Care you can count on

Create an IQOS account, register your device, unlock your extended care and support.

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An IQOS ILUMA Pocket Charger and Holder.

IQOS

Introduction to HEETS or TEREA variants, guidance and support.

An IQOS box.

Set up TEREA Auto-Delivery

An IQOS ILUMA PRIME Pocket Charger and Holder.

IQOS experiences are better shared.

With our referral program, when you successfully refer an adult smoker friend to learn about IQOS, you can both be rewarded.*

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Help when you need it
A Jade Green IQOS ILUMA PRIME Pocket Charger and Holder.

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Get all-round support from the moment you choose IQOS.

  • Online guidance

    How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.

  • Troubleshooting*

    Online troubleshooting tools to help fix your device.

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This product is not risk free and provides nicotine, which is addictive. Only for use by adults.