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WE ARE HERE TO HELP
For general inquiries and self-service device troubleshooting for IQOS and VEEV, visit our Support Page.
Otherwise, our Care Team is happy to assist through Live Chat, email, phone, or social media direct messages
Chat with a live agent
Monday - Friday: 9am to 10pm EST
Email us Customer Support: 1-800-304-4033Mon-Fri: 9AM to 5PM EST