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WE ARE HERE TO HELP
For general inquiries and self-service device troubleshooting for IQOS, visit our Support Page.
Otherwise, our Care Team is happy to assist through Live Chat, email, phone, or social media direct messages
Chat with a live agent
Mon - Fri: 9am to 10pm EST
Email us Customer Support: 1-800-304-4033Mon-Fri: 9AM to 5PM EST