Skip to content

Continue with login
IQOS packaging.
myIQOS logo

Care you can count on.

Play video

We’re by your side as you take the next step on your journey with IQOS.

  • Try

    Rent IQOS for 15 days. Commitment-free

  • Get support

    Care you can count on


Create an IQOS account, register your device, unlock your extended care and support.

Discover more

Take the first step
An IQOS ILUMA Pocket Charger and Holder.


Rentals, introduction to HEETS or TEREA variants, guidance and support.

  • Try IQOS

    Rent a brand new IQOS device for 15 days and discover the taste of real tobacco heated, not burned.

  • Discover IQOS in-store

    Our experts are on hand to walk you through the basics and get you started on your IQOS journey.

  • Tobacco flavour range

    Explore our curated selection of HEETS or TEREA variants.

An IQOS box.

Set up TEREA Auto-Delivery

An IQOS ILUMA PRIME Pocket Charger and Holder.

IQOS experiences are better shared.

With our referral program, when you successfully refer an adult smoker friend to learn about IQOS, you can both be rewarded.*

Refer now

Help when you need it
A Jade Green IQOS ILUMA PRIME Pocket Charger and Holder.

Get support

Get all-round support from the moment you choose IQOS.

  • Online guidance

    How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.

  • Troubleshooting*

    Online troubleshooting tools to help fix your device.

See support services

Got a question?
Find the answer in our FAQs.


Want to chat?

We’re here for you in-store or at your fingertips. You choose.

This product is not risk free and provides nicotine, which is addictive. Only for use by adults.