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Welcome to myIQOS

Silver IQOS 3 on a book next to a mug

myIQOS will help you enjoy your IQOS device to its fullest potential. Here you'll find information on device care, PERKS and more!

IQOS holder and charger on a laptop

Get Started with IQOS

Learn how to use, clean and charge your IQOS, and find quick tips.

IQOS packaging on a book

Care Plus

Get access to extensive support and services to enhance your IQOS experience.

Gold IQOS Duo on a wooden table

PERKS

Giveaways, surprise bonuses and more throughout your IQOS journey.

Auto-Delivery box on a surface.

Auto-Delivery

Your favourite tobacco flavours sent to your door.

HEETS sticks on a wooden surface.

Recycling

Recycle your used HEETS and old IQOS devices.

A gold IQOS DUO device on an orange copybook

Self-Service Troubleshooting

Our interactive online tool to help you solve your IQOS issues.

Something we haven't covered?

This product is not risk free and provides nicotine, which is addictive. Only for use by adults.