WELCOME TO IQOS.COM

This website contains information about smoke-free products. To enter the site we need to confirm you are an adult in Canada who would otherwise continue to smoke or use nicotine products.

If you have an account on VEEV-vape.com,
you can use the same credentials
to sign in to IQOS.com

Once you create your IQOS account, you’ll have access to:

Perks

Exclusive benefits and offers.

Referral Program

Refer an adult smoker friend to IQOS and get $25 in your pocket.

Shop Online

Having an account means you can easily purchase our products online.

Welcome to
IQOS Care

IQOS Care Plus

Extended support services for IQOS users. Learn more or enroll today.

LEARN MORE

Get to Know Your IQOS

New to IQOS or need a refresher? Follow these easy video tutorials to get started.

Self-service Troubleshooting

Our interactive online tool to help you find out what’s wrong with your IQOS.

START NOW

Frequently Asked Questions

IQOS Device Basics

HEETS Basics

Orders, Shipping, & Returns

View all

Additional Support

Live agents are here to chat

Mon – Fri: 10AM to 10PM EST
Sat: 11AM to 6PM EST

Email us your inquiry 24/7

info@iqos.ca

Give us a call at 1-800-304-4033

Mon – Fri: 10AM to 8PM EST
Sat: 11AM to 6PM EST

WELCOME TO IQOS.COM