WELCOME TO IQOS.COM

This website contains information about smoke-free products. To enter the site we need to confirm you are an adult in Canada who would otherwise continue to smoke or use nicotine products.
PMI smoke free products are not an alternative to quitting and are not designed as cessation aides.
Cookies are used on this site to provide the best user experience.
If you continue, we assume that you agree to receive cookies from this site.

FORGOT PASSWORD?


Continue with login

New to IQOS?

Welcome to
IQOS Care

IQOS Care Plus

Extended support services for IQOS users. Learn more or enroll today.

Get to Know Your IQOS

New to IQOS or need a refresher? Follow these easy video tutorials to get started.

Self-service Troubleshooting

Our interactive online tool to help you find out what’s wrong with your IQOS.

Frequently Asked Questions

Additional Support

Live agents are here to chat

Mon – Fri: 10AM to 10PM EST
Sat: 11AM to 6PM EST

Email us your inquiry 24/7

info@iqos.ca

Give us a call at 1-800-304-4033

Mon – Fri: 10AM to 8PM EST
Sat: 11AM to 6PM EST