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IQOS packaging.

Care you can
count on.

We're by your side on your IQOS journey.

  • Get support

    Care you can count on

Create an IQOS account
and register your device
to
unlock your extended care
and support.

Discover more

An IQOS ILUMA Pocket Charger and Holder.

IQOS

Introduction to TEREA, guidance and support.

An IQOS box.

Set up TEREA
Auto-Delivery

An IQOS ILUMA PRIME Pocket Charger and Holder.

Better alternatives
are better when
shared.

Experience benefits like no smoke or ash together. Refer an adult smoker friend to learn about IQOS.
Earn $75 for your first referral.
Your friend will earn $25.2

Refer now

A Jade Green IQOS ILUMA PRIME Pocket Charger and Holder.

Get support

Get all-round support from the moment you choose IQOS.

  • Online guidance

    How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.

  • Troubleshooting3

    Online troubleshooting tools to help fix your device.

See support services

Got a question?

Find the answer in our FAQs.

FAQs

This product is not risk free and provides nicotine, which is addictive. Only for use by adults.