How to protect your IQOS device from water damage: Tips to keep your device safe
Understanding the risks: IQOS and water don’t mix
While the concept of a waterproof IQOS sounds appealing, most models are not designed to get wet or come into contact with water.
What to do if your IQOS falls in water
If your IQOS falls in water or gets wet, acting quickly is crucial. Remove it from the water immediately and turn it off, if possible.
Do not attempt to turn it on or charge it while wet. Leave it to dry away from heat sources or direct sunlight. To prevent further damage, do not place external objects such as clothes or tissues inside the device.
Once you are satisfied that the device has dried completely, try switching it on to check if it’s still working.
Cleaning IQOS with water: can it be done?
You might be wondering whether it is possible to clean your IQOS device with water It is not recommended .
IQOS models risk damage if in contact with water and it is important to clean them using only IQOS cleaning accessories.
However, some device components can be cleaned with water. All silicone covers can also be washed under running water. The other covers are available for all IQOS or IQOS ILUMA models, can instead be cleaned with a wet cloth. Always remember to place clean accessories on your IQOS device only when completely dry.
Tips to avoid water damage
Here are the best tips to avoid getting your IQOS device wet:
Use protective case:You will find the widest range of accessories for IQOS devices on our website including non-slip silicone cases.
Dry hands, secure grip:Always use your IQOS with dry hands. This not only provides a better grip but also reduces the chance of slipping. If you’re near water, such as at the beach or by the pool, take extra care to keep your hands and device dry.
If you’re facing some issues with your device, you can always troubleshoot using our online self-diagnostics tools which are available for all IQOS devices on our website. Simply select your device to get started and learn more about resolving your device issues.
Important Information: This product is not risk free and provides nicotine, which is addictive. Only for use by adults.