How to use

How to use your IQOS Originals DUO
Let’s get started!
Take your IQOS Originals DUO holder out
Insert the HEETS
Tobacco side down to the silver line
Press the holder button until it vibrates to start heating
Solid light and vibration confirm that it is ready
Great! Now you can start using
When it vibrates twice, 2 more puffs or 30 sec
Lights fade out
Slide the cap up until you feel a click and remove the HEETS
Dispose of your used HEETS responsibly
IQOS Originals DUO two consecutive experiences without recharge
Original experience
Only IQOS
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How to clean

How to clean your IQOS Originals DUO
It’s easy with cleaning tools
Let your device cool down after use
At least 30 seconds
Make sure the cleaning tool is in good shape
Remove cap and gently tap the holder
Open the rotating head of the cleaning tool
Insert without twisting
Gently rotate three times
Remove without twisting
Gently tap your holder again for any residue
Almost done!
Open the sweeping head of the cleaning tool
Align the position to the holder
Insert smoothly
Move sideways To remove residue around the blade
Gently tap your holder again
To finish cleaning
Use the cleaning sticks to clean inside
Without touching the heating blade
Clean inside the cap
Clean after each pack of HEETS to preserve the taste you like Don’t use liquids to clean the device or on the cleaning tool Original experience
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How to charge

How to charge your IQOS Originals DUO
Let’s charge!
Put the holder inside the pocket charger
For optimal charging use the supplied cable and power adaptor Charging with non-original cable/power adaptor or charging through a laptop may interrupt your experience
A full charge takes up to 2 hours
Or you can leave it overnight
Up to 20 uses on a full charge
Original experience
Only IQOS
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Clean the contacts.

Clean the contacts between your IQOS ORIGINALS DUO holder and the pocket charger regularly with the cleaning sticks. This will help the holder to be charged faster for your next experience.

Clean the cap regularly

Change the cap of IQOS ORIGINALS DUO holder every 6 months with a new one. This will help you to keep the optimal heated tobacco experience that you like.

Firmware upgrade

Update the firmware of your IQOS ORIGINALS DUO regularly. Updating its firmware will help you to maintain the device performance and improve your experience.