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New to IQOS?

Welcome to

IQOS Care Plus

Extended support services for IQOS users. Learn more or enroll today.

Get to Know Your IQOS

New to IQOS or need a refresher? Follow these easy video tutorials to get started.

Self-service Troubleshooting

Our interactive online tool to help you find out what’s wrong with your IQOS.

Frequently Asked Questions

Additional Support

Live agents are here to chat

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Sat: 11AM to 6PM EST

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Give us a call at 1-800-304-4033

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