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Welcome to IQOS Services

IQOS Services will help you enjoy your IQOS device to its fullest potential. Here you'll find information on device care, PERKS and more!

IQOS Services will help you enjoy your IQOS device to its fullest potential. Here you'll find information on device care, PERKS and more!

Turquoise IQOS ORIGINALS DUO on a table.

Get started with IQOS

Learn how to use, clean and charge your IQOS, and find quick tips.

Gold IQOS 3 DUO on a paper surface.

Care Plus

Get access to extensive support and services to enhance your IQOS experience.

IQOS 3 DUO holder with a pack of cleaning sticks and an opened IQOS holder, ready for cleaning.

PERKS

Giveaways, surprise bonuses and more throughout your IQOS journey.

A box used for IQOS Device recycling.

Auto-Delivery

Your favourite tobacco flavours sent to your door.

A bag with 3 HEETS peeking out of the top.

Recycling

Recycle your used HEETS and old IQOS devices.

A turquoise IQOS ORIGINALS DUO Holder and Charger resting on a glass surface.

Troubleshooting Self-Service

Our interactive online tool to help you solve your IQOS issues.

Something we haven't covered?

This product is not risk free and provides nicotine, which is addictive. Only for use by adults.